ResponseMaster Readme
Contents
Introduction
System Requirements
Registering
ResponseMaster
Contacting
Extreme Messaging
Online Support
Documentation
Known Problems and
Limitations
Introduction
Thank you for using ResponseMaster, an application for managing the returned
email messages from large email delivery systems. ResponseMaster's
flexibility allows it to be easily integrated into nearly any system.
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System Requirements
To install and run ResponseMaster, you should have the following:
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100 MHz processor
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32 megabytes of RAM
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50 megabytes of free disk space
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Fully supported configurations
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Java Runtime Environment
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Sun Java2 Standard Edition version 1.4.2
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Operating System
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Windows 2000
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Windows XP
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Windows 2003
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Red Hat 9
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Red Hat Enterprise Linux v.3
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Fedora Core 3
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Mail server (not necessarily on the same machine)
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Microsoft Exchange Server
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qmail
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Other configurations that are likely to work
(please contact support@extreme-messaging.com
if you choose one of these configurations)
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Java Runtime Environment
-
Any Java2 Standard Edition version 1.4 or later compatible runtime environment
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Operating System
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Mail server (not necessarily on the same machine)
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Any IMAP4 compliant mail server
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Any POP3 compliant mail server
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Any mail server that writes maildirs
Registering ResponseMaster
In order to receive updated categorization rules, software updates, and
technical support, you must register your copy of ResponseMaster as soon as
possible after installing it. Please send your name, company, and
the address of the mailbox(es) you are scanning to
support@extreme-messaging.com
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Contacting Extreme Messaging
To contact a Technical Support representative, send email to support@extreme-messaging.com
To contact a ResponseMaster sales representative, send email to sales@extreme-messaging.com
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Online Support
The online support is not yet available. We will notify you as soon as it
becomes available.
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Documentation
The ResponseMaster Installation Guide
contains instructions for installing ResponseMaster on your system.
The ResponseMaster Configuration Guide
describes how to set up ResponseMaster for your environment.
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Known Problems and Limitations
The categorization rules do not yet have complete coverage for languages
other than English. If you have a large, non-English speaking subscriber
base, please contact us at
info@extreme-messaging.com
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