In build 632, we've introduced the ability for ResponseMaster to read multiple files for the Disposition Types, Category Definitions, and Message Fields.
In the standard installation, there will be two of each type of file, "custom..." and "system..." (eg "customDispositionTypes.xml" and "systemDispositionTypes.xml")
You should only modify the "custom..." files; the "system..." files will be overwritten with each release.
If you are doing a new installation, no special action is required.
If you are upgrading an existing installation, you should define both sets of
files in your master config file, and move any custom definitions that you have
into the "custom..." files.
The entries in the master.xml file should look something like this:
<ResponseHandler>
<DispositionTypesFile>+/customDispositionTypes.xml</DispositionTypesFile>
<DispositionTypesFile>+/systemDispositionTypes.xml</DispositionTypesFile>
<CategoryDefinitionsFile>+/customCategoryDefinitions.xml</CategoryDefinitionsFile>
<CategoryDefinitionsFile>+/systemCategoryDefinitions.xml</CategoryDefinitionsFile>
<MessageFieldsFile>+/customMessageFields.xml</MessageFieldsFile>
<MessageFieldsFile>+/systemMessageFields.xml</MessageFieldsFile>
...
If you have any questions or problems with the installation, please contact us at support@extreme-messaging.com